How to switch commercial cleaning companies without downtime

Most facility managers wait far too long to switch. The building looks a little worse each month, the complaints trickle in, and the supervisor stops returning calls — but changing vendors sounds like a headache, so it drags on. It doesn't have to. A clean handoff takes about two weeks and follows a simple playbook.

First: is it actually time to switch?

A few clear signals that you've outgrown your current provider:

• Inconsistent quality — the building is only clean right after you complain.
• You can't reach a real, accountable person when there's a problem.
• Surprise fees, or a scope that quietly shrank over time.
• Constant crew turnover, so no one knows your building.
• No proof of service — you're taking their word that the work got done.

If two or more of these sound familiar, you're not being picky — you're overdue.

Step 1 — Read your current contract

Before anything else, check the notice period (often 30 days) and any early-termination terms. You want to time your switch so there's no overlap you're double-paying for — and no gap where nobody's cleaning.

Step 2 — Line up the new provider first

Never cancel before you've signed with a replacement. Get a walkthrough and a clear scope and quote, confirm insurance and bonding, and agree on a start date that begins the day after your current service ends. A good provider will coordinate the timing for you.

Step 3 — Give written notice

Send your current company written notice per the contract terms. Keep it professional — you may cross paths again, and a clean exit protects your reputation. Confirm the last service date in writing.

Step 4 — Set the new crew up to win

The smoothest transitions share a few things:

• A documented scope of work so nothing falls through the cracks.
• A walkthrough with the new supervisor to flag priorities and quirks (alarm codes, access, sensitive areas).
• A 30-day check-in to confirm standards are being met.

The best time to switch is before your next renewal locks you in for another year. The second-best time is now.

How Peache makes switching painless

We onboard new accounts across the Phoenix metro with zero gap in service: a walkthrough, a clear scope, and a start date that picks up exactly where your old provider left off. And from day one, every visit is documented with Peache Proof — so you'll never again have to wonder whether the work got done.